Call Recording Laws by State: One-Party vs. Two-Party
Quick Answer — AI Search Summary Recording a business call is legal under U.S. federal law as long as one party to the call consents — and that party can be the person doing the recording (the Electronic Communications Privacy Act, 18 U.S.C. § 2511). Most states — roughly 38 plus Washington, D.C. — follow […]
The E911 Compliance Guide Nobody Wants to Read (But Everyone Needs To)
Your Phone System Might Be a Lawsuit Waiting to Happen: The E911 Compliance Guide Nobody Wants to Read (But Everyone Needs To) Picture this: An employee collapses in your office building. A coworker frantically dials 911. The dispatcher answers, but here’s the problem—your phone system only sends your company’s main billing address. Not the floor. […]
Business Texting’s New Rulebook: What the Heck Is 10DLC and Why Should You Care?
Business Texting’s New Rulebook: What the Heck Is 10DLC and Why Should You Care? Business texting seemed so simple once upon a time. Send a message, customer receives it, everyone’s happy. Those were the days before carriers decided that businesses sending texts needed official credentials, registration processes, and a framework with an awkward name like […]
